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What do you actually do?

QED Sameday Courier Ltd is based in Oxford/South Oxfordshire and offers a hand to hand delivery and collection service with a range of service levels. We offer a rapid response service or a pre-booked one but whichever service you choose reliability and safe handling are of the essence. Check out our services page for a full summary of options available.

 

How long have you been in existence?

QED began life in May 1990 and has been serving businesses in the Oxford/South Oxfordshire, the Thames Valley and London throughout that time.

 

What size of shipment can you accommodate?

Our largest vehicles are Vauxhall Vivaro LWB high roof vans and we operate the full range down to corsa vans - so we can actually take from a small parcel or envelope – all the way up to three pallets at a time with a maximum weight of approximately 1200 kgs total. The longest length we can carry is 2.4 meters.

 

Do you offer an international service?

The short answer is no - we keep all our work within our resources ensuring the quality of our service. We can deliver anywhere on mainland GB.

 

Do I need an account to book?

Again, the short answer to that is no. We take cash, cheques and credit cards consequently not having an account need not be a problem. Opening an account is quick and easy should you have ongoing requirements.


I can't afford to lose business - how reliable is your service?

Neither can we. The service is very reliable - but we would say that wouldn't we? Like everything the proof of the pudding is in the eating. We operate modern vans - we employ reliable, experienced drivers - we have satellite tracking, satellite navigation and hands free communication in all our vehicles. In addition our drivers have mobile e-mail devices. We have been operating this service since 1990 - the pudding sounds good - why not try it?

What is satellite tracking?

It enables us to pinpoint our vehicles' whereabouts in real time. In a nutshell we have a digital map in the traffic office which continually updates where our vehicles are. This allows us to ensure that deadlines are being met and that service quality is kept to the highest possible standard.

How quickly can you be with me from my phone call?

Under normal circumstances we expect to be with you within a maximum of thirty minutes.

What about goods in transit insurance?

In the extremely unlikely event of a need to claim on our insurance we have generous GIT of £15.00 per kilo of ship weight or part thereof included in the freight charge. If you wanted to extend that you can to a maximum of £10,000.00 per shipment subject to our terms and conditions.

What do I do now?

Give us a call on 0845 707 8155

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We operate different sizes of vehicles from a corsa van to a sprinter van including all sizes inbetween. We can accommodate any size of shipment from an envelope or jiffy bag to several pallets and up to a weight of 1400kgs. All our drivers have mobile e mail and voice communications are uniformed and carry ID.